How do I setup my softphone using X-Lite 3
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How Do I Setup My Softphone with X-Lite 3
What do I need to be able to use X-Lite:
X-Lite needs to be installed on your computer. Download it from www.counterpath.com
High speed internet access, such as DSL or Cable
An existing account
Your softphone credentials.
When you open X-Lite for the first time, you will see the 'SIP Accounts'
page.
Click the 'Add' button. In this window, insert your softphone
credentials as they are below. Make sure that all of the settings are as listed
or you will not be able to make calls properly.
Click the OK button. You should see the 'SIP Accounts' window again,
this time with your account listed. Make sure it is Enabled, then close this
window.
Now, you should see the softphone attempt to register with us. If
everything works properly, you should see "Ready. Your username is: [your
telephone number]".
Before you begin using the softphone, you should also make some small
changes to its configuration to ensure you are able to pass DTMF (keytones)
properly. To do this, dial ***7469 and hit Send. This will open an advanced
options menu.
In the search box, type "2833" then click 'Apply Filter'. Look for
rtp:2833:enabled, and set it to 0.
Then, in the search box, type DTMF and click 'Apply Filter'. Look for
dtmf:force_send_in_band, and set it to 0.
Once you have done this, close this window. You are now ready to make and receive calls using X-Ten.
